We only need a handful of details to deliver a subscription. This page lists them, explains what happens to them and tells you how to see, correct or erase them.
Who handles your data
XerquvaTV 4K, reachable at [email protected], for the website https://xerquvatv4k.shop.
What we receive
- the contact channel you pick yourself: an email address or a WhatsApp number, with a first name or nickname
- the plan you order, with its start and end date
- anything you send while asking for help, such as your TV model or a screenshot of an error message
Card details never reach us. They go straight to the payment provider, which stores and protects them.
Why we use it
To send your login details, answer your questions, handle a refund request and remind you a few days before your plan ends. No newsletters or marketing messages unless you ask for them.
How long we keep it
Order records stay while your plan runs and afterwards for as long as tax and accounting rules require. Support chats are deleted once the issue is closed. The whole site runs over an encrypted connection (HTTPS).
Who else sees it
We never sell your data. Only the technical providers the service cannot work without (payments, email delivery) see part of it, and only for that task.
Your rights in the UK
Under the UK GDPR and the Data Protection Act 2018 you may ask for a copy of your data, have it corrected or erased, or restrict how it is used. Email [email protected] and you will get an answer within one month. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Your rights in the US
If you live in a state with a consumer privacy law, such as California, you can ask what we hold about you and ask us to delete it, and we will not treat you differently for asking. We do not sell or share personal information for cross-context advertising. Send any request to [email protected].
Cookies
Only cookies needed to run the site and an anonymous visit count. No advertising cookies.